Don't stop looking for ways to sprinkle the small things into your work and personal life. They really do make other people smile. But do these things in such a way that the initial smile doesn’t quickly and permanently fade into a frown because your attempt at a small thing isn’t done well. Three things you can do to get the small things right. #customerservice #service
Read MoreWe spend touch effort and time worry about making mistakes and not enough effort becoming consistent in our actions. Becoming consistent is better than worrying.
Read MoreThere is joy all around you, even when things aren’t going your way. Choosing to see it is a mindset you control. I encourage you to look for and find joy in whatever you experience today. It actually does make bad situations more tolerable, plus joy is contagious. Here are three examples from my own experience.
Read MoreBe the best version of your authentic self will lead to better outcomes no matter who you try to replicate even if it is the Greatest of All Time (GOAT)
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